Trip Cancellation
On the cancellation management, we notice three ride types cancellation like Ride Now, Schedule Ride and Carpooling . Every ride type has two different types of cancellation like user cancellation and driver cancellation. And user cancellation and driver cancellation has its own cancellation management. Actually, If a driver or user want to cancel their ride, they have to fill the cancellation reason.
On this page, you can view a list of all ride cancellation reasons.
You also can add new User or Driver cancellation reason by clicking the Cancellation Reasons button.